Terms and Conditions

By accessing or using the services of Active Water, you agree to comply with the following terms and conditions:


1. Acceptance of Terms

By using our website, products, or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Product Information

We make every effort to ensure the accuracy of product descriptions, prices, and images. However, we do not guarantee the completeness or accuracy of the information. Prices and availability are subject to change without notice.

3. Order and Payment

When you place an order, you agree to provide accurate information. All payments are processed securely through trusted payment gateways. You are responsible for ensuring that the payment method you provide is valid and sufficient.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Delivery: Delivery times vary depending on location. Standard shipping takes approximately 3-7 business days.
  • Shipping Charges: Shipping costs are calculated based on your order size, weight, and delivery address.

5. Returns and Refunds

Our Refund and Returns Policy applies to all purchases. Products can be returned within 30 days if they are unused and in original packaging. For defective or damaged items, we offer a full refund or replacement. Please refer to our Refund and Returns Policy for more details.

6. Account Security

You are responsible for maintaining the confidentiality of your account information, including username and password. You agree to notify us immediately if you believe your account has been compromised.

7. Use of Website

  • Prohibited Activities: You agree not to use the website for unlawful purposes or in ways that could damage, disable, or impair the site’s functionality.
  • Intellectual Property: All content on the website, including text, images, logos, and designs, is owned by Active Water and protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any content without permission.

8. Privacy

Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

9. Limitation of Liability

Active Water is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or services. We are not responsible for damages caused by misuse or failure to follow product instructions.

10. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. We encourage you to review these terms periodically.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be resolved in the appropriate courts of Maharashtra.


12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: hemendrashukla@rediffmail.com
  • Phone: 096196 93770
  • Address: Lincoln Park, E-157, Ekta Parksville, Near Global City, Rustomjee Global City, Virar West, Maharashtra 401303

By using Active Water services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.